I’ve been reminded a few times lately that it is sometimes a good marketing decision to turn down work. Saying no to certain clients and projects is a good marketing strategy for several reasons.
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The most common error many marketers and engineering professionals make when telling their company’s story is placing themselves in the role of hero. I cannot emphasize this enough; THE CLIENT IS THE HERO OF THE STORY! When you make yourself or your firm the HERO, the client loses interest in your story. Besides, when most other competing firms are making themselves the HEROS, you simply sound like everyone else. Nothing differentiates you or makes your story memorable. You are the GUIDE who assists the HERO.
You are Yoda and the client is Luke Skywalker. You are Itzhak Stern, the Jewish accountant, and the client is Oskar Schindler. The Scarecrow is an Architect; The Tinman is an Engineer; and the Lion is a Contractor; and our clients are Dorothy. So when you are telling the stories of your projects, the challenges and obstacles you have overcome, the problems you have solved, turn the story toward the client and talk about the challenges they overcame and the problems you helped them solve. This may take some extra courage to present to your leadership. For decades, the stories of A/E/C firms have been ego-centric placing our brilliant technical professionals as the HEROs of their own stories. This must flip! Besides, who doesn’t want to be Yoda! I highly recommend Donald Miller's, "Building A Storybrand" for more about this topic. Many of you take construction site photos before, during, and after a project. Most of these photos are for project purposes such as gathering site data, inspections, and closeouts. Sometimes, you may take a photo that accidentally is good for marketing purposes. However, most of the photos have no marketing value. Here are some tips for taking good marketing photos while on a project site. Quality The first aspect to consider is the quality of the camera you are using. Most of you likely use your smartphone for project photos. While this is not ideal, it can be a good quality photo if you know how to use your smartphone camera appropriately. A few easy things to remember include;
Composition Composing a great marketing photo is not as difficult as you may think. There are a few simple rules to composing a great photo.
Volume Don’t be afraid to take too many pictures. Because the photos are digital, you are not wasting film. Sometimes you must take eight or ten shots of the same subject to get one really great photo. That’s fine. Whatever you take, be sure to save ALL the photos and share them with your marketing staff. Depending on the project and its marketing value, your best decision may be to spend a little money and hire a professional photographer. If you do, make sure to hire a photographer that regularly shoots landscapes, buildings, and infrastructure. Be sure to ask to see some of their work. If they will let you, request to go on their shoot with them, and don’t be afraid to share your ideas. It is also an opportunity for you to learn how to take better pictures. |
AuthorGabe Lett, FSMPS, CPSM, LPC Archives
October 2024
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The views and opinions expressed on this blog do not necessarily represent the views or opinions of Prairie Engineers.
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