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The Untapped Value of Client Debriefs in the AEC Industry

11/11/2025

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In the architecture, engineering, and construction (AEC) industry, project delivery is complex, high-stakes, and deeply relational. Whether serving schools, public works, DOTs, private developers, or utilities, firms invest significant time and resources into winning work and delivering projects. Yet one of the most overlooked opportunities for growth and improvement lies in what happens after the project is complete: the client debrief.

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How AEC Marketing Teams Can Move from Reactive to Proactive: Strategy, Planning, and AI Tools That Help - Stop Playing Whack-A-Mole!

5/1/2025

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Professional woman playing whack-a-mole with other professionals in holes
AEC Marketing Strategy
Have you ever felt like your AEC marketing strategy is a never-ending game of Whack-a-Mole? One minute you’re working on a strategic campaign, and the next, you're scrambling to respond to a late RFP or last-minute interview prep. Been there, done that, and frankly, it's exhausting. 


How does this happen? So many AEC firms are stuck in a cycle of reactive marketing. Reactive marketing is when your team spends most of their week reacting to whatever firm leaders deem urgent that week. Maybe it's a late RFP that "absolutely needs a response." Or perhaps it’s the frantic rehearsal for an interview the night before. Oh, and let’s not forget the rush to get ad copy done because someone forgot to mention that we paid for that spot. It's firefighting, and while some may enjoy the adrenaline rush, it's not a sustainable strategy.

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Allow Professionals to be Professional

10/16/2024

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Picture
SMPS Missouri Valley Regional Conference 2024 (Pictured left to right - Gabe Lett, Holly Bolton, Frank Lippert, Andrea Story, Lindsay Young)
You are an A/E/C professional marketer. You work for professional architects, engineers, and construction experts. Your firms typically have professionals who take care of payroll, accounts payable and receivable, IT and other technologies. The firm does well when everyone does their job and executes tasks based on their skills and expertise.

The Marketing Squeeze
As a professional marketer you have specific skills and expertise that are unique to you. It is why you are hired, or maybe why you should have been hired. But this marketing gig is often a frustrating and sometimes confusing role to tackle.

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    Author

    Gabe Lett, FSMPS, CPSM, LPC

    - Fellow of the Society for Marketing Professional Services
    - Certified Professional Services Marketer
    ​- Licensed Professional Counselor (2003-2025)

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