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Unknown Sender or Must-Read?

2/17/2025

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The Proposal Trap
In the consulting engineering world, many clients write their RFPs/RFQs forcing firms to "answer the mail" in ways that are very self-promoting. Firms that build a relationship with their clients and prospects know how to respond to RFPs/RFQs effectively without all the self-promotion.

Stop We'ing All Over Your Proposals

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Marketing Benefits, Not Features: Why Clients Don’t Want Drill Bits

1/27/2025

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“People don’t want to buy a quarter-inch drill bit. They want a quarter-inch hole.” - Theodore Levitt, Harvard Marketing Professor

A drill bit is a feature. A feature is simply a tool — a means to an end. But customers don’t truly want the hole either. What they really want is:
  • The shelf that goes on the wall.
  • The peace of mind that comes from decluttering.
  • The approval of a spouse or family member.
  • The ego boost when guests admire their home.
In other words, people don’t buy products for features. They buy them for the emotional and practical benefits those features enable.

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Building Trust and Influence: Content Marketing and Thought Leadership for Engineering Firms

12/4/2024

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In the world of engineering, it’s all about solving problems, staying innovative, and building relationships. But how do you show potential clients and industry peers that your firm is the best at what you do? Enter content marketing and thought leadership—two powerful tools that can elevate your brand, win clients, and establish your firm as a leader in the industry.

Let’s break it down into five easy-to-digest strategies that can transform how your firm connects with its audience.

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    Gabe Lett, FSMPS, CPSM, LPC

    - Fellow of the Society for Marketing Professional Services
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